Shipping policy

Thank you for choosing Urban Excuse! We strive to provide you with the best shopping experience, and part of that commitment involves transparent and efficient shipping policies.

Processing Time:

• Orders are typically processed within 1-2 business days after payment confirmation.

Shipping Rates:

• We offer free shipping on all products.

Shipping Methods:

• We offer standard and expedited shipping options to cater to your needs. Shipping methods and estimated delivery times will be provided during the checkout process.

International Shipping:

• We currently offer international shipping. Additional fees such as customs duties and taxes may apply, and customers are responsible for these charges.

Order Tracking:

• Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or the carrier's tracking system.

Shipping Delays:

• While we strive to meet estimated delivery times, unforeseen circumstances may cause delays. We appreciate your understanding and patience in such situations.

Lost or Stolen Packages:

• Urban Excuse is not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure the accuracy of your shipping address to avoid any issues.