TERMS OF SALE
By placing an order with Urban Excuse, you agree to the following terms:
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Product Availability
All items are subject to availability. If an item becomes unavailable after your order is placed, we’ll notify you and offer a full refund or alternative. -
Pricing
Prices are listed in INR and include all applicable taxes. We reserve the right to update pricing at any time without prior notice. -
Order Confirmation
You’ll receive an email confirmation once your order is successfully placed. If you don’t receive one, please contact us. -
Shipping
We offer free shipping across India. Estimated delivery is 4–8 business days. -
Cancellations
Orders can be canceled before they are shipped at no extra cost. Once shipped, cancellations are not possible. -
Returns & Exchanges
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Non-sale items: Eligible for refunds and exchanges within 15 days of delivery.
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Sale items: Eligible for exchange or store credit only. Return shipping fee of ₹150 applies for sale items.
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Refunds
Refunds (on eligible items) are issued to the original payment method after the returned product is received and inspected. -
Contact
For any questions, reach us at:
📞 9582952891
📧 urbanexcuseofficial@gmail.com
💬 Website chat support