TERMS OF SALE

By placing an order with Urban Excuse, you agree to the following terms:

  • Product Availability
    All items are subject to availability. If an item becomes unavailable after your order is placed, we’ll notify you and offer a full refund or alternative.

  • Pricing
    Prices are listed in INR and include all applicable taxes. We reserve the right to update pricing at any time without prior notice.

  • Order Confirmation
    You’ll receive an email confirmation once your order is successfully placed. If you don’t receive one, please contact us.

  • Shipping
    We offer free shipping across India. Estimated delivery is 4–8 business days.

  • Cancellations
    Orders can be canceled before they are shipped at no extra cost. Once shipped, cancellations are not possible.

  • Returns & Exchanges

    • Non-sale items: Eligible for refunds and exchanges within 15 days of delivery.

    • Sale items: Eligible for exchange or store credit only. Return shipping fee of ₹150 applies for sale items.

  • Refunds
    Refunds (on eligible items) are issued to the original payment method after the returned product is received and inspected.

  • Contact
    For any questions, reach us at:
    📞 9582952891
    📧 urbanexcuseofficial@gmail.com
    💬 Website chat support